Privacy Policy of the FavPaw Online Store

1. General Provisions This Privacy Policy sets out the rules for processing and protecting personal data provided by Users in connection with their use of the online store available at www.favpaw.pl, operated by Emil Winiarczyk, conducting business under the name Win IT Emil Winiarczyk, with its registered office in Kraków at ul. Kobierzyńska 164B, entered into the Central Registration and Information on Business (CEIDG), NIP: 5651759684, REGON: 384647669.

2. Data Controller The controller of Users' personal data is Emil Winiarczyk, conducting business under the name Win IT Emil Winiarczyk, with its registered office in Kraków at ul. Kobierzyńska 164B.

3. Scope of Data Processed In connection with the use of the online store, the following personal data of Users may be processed:

   • Name and surname,

   • Email address,

   • Phone number,

   • Residential or delivery address,

   • Payment data (in case of choosing the appropriate payment method).

4. Purpose of Processing Personal Data Users' personal data are processed for the following purposes:

   • Fulfillment of orders placed in the online store,

   • Contacting the User for order support,

   • Issuing accounting documents (invoices, receipts),

   • Conducting marketing activities (e.g., sending newsletters) – only if the User has given consent for such activities,

   • Handling complaints and returns,

   • Fulfilling obligations arising from legal provisions.

5. Legal Basis for Data Processing The processing of personal data is based on:

   • Art. 6(1)(b) GDPR – processing is necessary for the performance of a contract to which the User is a party,

   • Art. 6(1)(c) GDPR – processing is necessary for compliance with a legal obligation to which the Controller is subject,

   • Art. 6(1)(a) GDPR – User's consent to the processing of personal data for specified purposes.

6. Right of Access to Personal Data The User has the right to access their data and the right to rectify, delete, restrict processing, the right to data portability, the right to object, the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

7. Sharing Personal Data Users' personal data may be shared with external entities solely for the purpose of fulfilling the sales contract, e.g., courier companies, payment operators. Data may also be shared with public authorities as required by law.

8. Data Retention Period Users' personal data will be retained for the period necessary to fulfill the purposes for which they were collected, and subsequently, for the period resulting from applicable legal provisions (e.g., tax, accounting obligations).

9. Security of Personal Data The Controller applies appropriate technical and organizational measures to ensure the protection of processed personal data appropriate to the risks and categories of data protected, and in particular, secures data against unauthorized access, unlawful acquisition, processing in violation of applicable laws, and change, loss, damage, or destruction.

10. Cookies The online store uses cookies for the proper functioning of the website, analyzing statistics, and personalizing content. The User can manage cookies through their internet browser settings.

11. Changes to the Privacy Policy The Controller reserves the right to change this Privacy Policy. Any changes will be published on the Store's website.

12. Contact For matters regarding personal data processing, the User can contact the Controller via email: [email address] or in writing at the company's registered address.

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